1. Your Privacy

NIIMBOT Malaysia Online Store is operated by INSTANT MEDIA SDN BHD. We respect our customers’ privacy and are committed to protecting the confidentiality and security of your personal information.

We may collect and process your personal information for the following purposes:

– Processing and fulfilling customer orders.
– Arranging product deliveries and providing customer service.
– Improving our products, services, and overall shopping experience.
– Providing updates on new products, promotional campaigns, and marketing activities, where appropriate consent has been obtained.
– Conducting necessary payment verification, security checks, and fraud prevention.

Access to personal information is restricted to authorized employees who require such information to perform their duties.

We do not disclose customers’ personal information to unauthorized parties. However, we may share necessary information with relevant service providers, including logistics companies and payment service providers, for the purpose of processing orders and providing our services.

Where required or permitted by applicable law, we may also disclose personal information to regulatory authorities, legal advisers, or other authorized parties.

2. Your Consent

By providing your personal information to NIIMBOT Malaysia, you acknowledge that your information may be collected, used, and processed for the purposes described in this Privacy Policy, subject to applicable laws and consent requirements.

We will not sell your name, residential address, email address, payment information, or any other personal information to third parties.

For activities that require your consent, such as marketing and promotional communications, we will provide appropriate options for you to give or withdraw your consent.

 3. Communication & Marketing

With your consent, NIIMBOT Malaysia may occasionally send you information regarding our latest products, company news, promotional campaigns, special offers, and other relevant updates.

Marketing communications may be delivered through email or other permitted communication channels.

If you no longer wish to receive promotional communications, you may unsubscribe through the following methods:

– Contact our customer service team via email at **sales@niimbot.my**. Or call our customer service team at **012-4395274**.
– Use the unsubscribe option in our marketing emails, where available.

Opting out of promotional communications will not affect essential notifications relating to your orders, payments, deliveries, or customer service enquiries.

 4. What Are Cookies?

Cookies are small data files stored on your device when you visit a website. They help websites recognize your browser, remember certain preferences, and improve your browsing experience.

NIIMBOT Malaysia may use cookies and similar technologies for the following purposes:

– Supporting essential website functions.
– Remembering user preferences and settings.
– Improving website performance and functionality.
– Analyzing website traffic and visitor behavior.
– Supporting marketing activities, where applicable.

You may manage, restrict, or disable cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of some website features.

Where consent is required by applicable law for the use of non-essential cookies, we will obtain your consent before using them.

5. Site Statistics

NIIMBOT Malaysia may collect and analyze website usage data to better understand visitor behavior and improve our online services.

Such information may include:

– The number of visitors accessing our website.
– Pages visited and the time spent on each page.
– Website navigation paths and browsing activities.
– Device types, screen settings, and browser information.
– General purchasing trends and website performance.

We may use website analytics tools to collect aggregated statistical information.

This information will be used to improve website functionality, customer experience, and the overall quality of our services.

 6. Disclosure of Your Information

NIIMBOT Malaysia may disclose personal information only when reasonably necessary for business operations or where required or permitted by applicable law.

Such circumstances may include:

  a. Order Processing & Delivery

We may share necessary customer information with payment service providers and logistics companies to process payments and fulfil product deliveries.

  b. Business Transfers

If INSTANT MEDIA SDN BHD undergoes a merger, acquisition, business restructuring, or transfer of assets, customer personal information may be transferred as part of the transaction, subject to applicable legal requirements.

  c. Legal Obligations

We may disclose personal information when necessary to comply with legal obligations, regulatory requirements, court orders, or lawful requests from authorized government agencies.

  d. Security & Fraud Prevention

We may use or disclose relevant information where reasonably necessary to prevent fraud, investigate suspicious activities, protect customer security, or safeguard our legal rights.

All disclosures of personal information will be handled in accordance with applicable Malaysian personal data protection laws.

 7. Checking & Updating Your Personal Information

Customers who wish to access, verify, correct, or update their personal information may contact NIIMBOT Malaysia through our official customer service email.

Email: sales@niimbot.my

For security purposes, we may request reasonable proof of identity before disclosing or modifying personal information.

We will never ask customers to provide their account passwords for identity verification.

Customers are responsible for keeping their account login details confidential. If you suspect any unauthorized access to your account, you should notify us immediately.

Requests to access, correct, or exercise other applicable personal data rights will be handled in accordance with Malaysian personal data protection laws.

8. Data Security & Retention

NIIMBOT Malaysia will implement reasonable administrative, technical, and organizational security measures to protect customers’ personal information against unauthorized access, misuse, disclosure, alteration, or loss.

We will retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected and to comply with applicable legal or regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize the information, subject to applicable data retention obligations.

Although we take reasonable precautions to protect customers’ personal information, no electronic storage system or internet transmission method can be guaranteed to be completely secure.

 9. Contacting Us

We value our customers’ privacy and welcome any questions, feedback, or concerns regarding the collection, use, storage, or disclosure of personal information.

If you have any questions regarding this Privacy Policy, wish to update your personal information, withdraw applicable consent, or submit a privacy-related request, please contact us through the following channels:

**Company Name:** INSTANT MEDIA SDN BHD

**Online Store:** NIIMBOT Malaysia

**Official Website:** https://www.niimbot.my/

**Email:** sales@niimbot.my

**Contact Number:** 012-4395274

We will review and respond to privacy-related requests in accordance with applicable legal requirements.

 10. Changes to This Privacy Policy

NIIMBOT Malaysia reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our business operations, services, or applicable legal requirements.

Any updated version will be published on our official website. Where legally required, we will provide additional notice or obtain appropriate consent before implementing relevant changes.

Customers are encouraged to review this Privacy Policy periodically to stay informed of any updates.